Exciting Shipping Updates for Your Plant Orders – Week of February 24, 2025

Dear Valued Customers,

We’re thrilled to share important updates about the shipping of your plant orders for the week of February 24, 2025! As we prepare to bring vibrant greenery to your doorsteps, we want to keep you informed every step of the way to ensure a smooth and delightful experience. Here’s what you need to know:

Shipping Schedule and Progress

To ensure your plants arrive healthy and thriving, we’re kicking off preparations today, Thursday, February 20, 2025, and will continue through Sunday, February 23, 2025. During this time, our team will carefully inspect, pack, and organize your orders to meet the optimal shipping conditions.

On Monday, February 24, and Tuesday, February 25, we’ll box your plants with the utmost care, using specialized packaging to protect them during transit. Our goal is to have all orders delivered within the week.

States We’ll Ship To

Based on current weather forecasts for February 28, 2025, we’ve carefully selected states where high temperatures will be above 50°F, providing ideal conditions for plant delivery and growth. We’ll be shipping to the following states next week:

• California

• Arizona

• Nevada

• Utah

• Colorado

• New Mexico

• Texas

• Oklahoma

• Kansas

• Nebraska

• South Dakota

• Louisiana

• Arkansas

• Missouri

• Iowa

• Indiana

• Ohio

• Kentucky

• Tennessee

• Mississippi

• Alabama

• Georgia

• Florida

• South Carolina

• North Carolina

• Virginia

• Maryland

• Delaware

• New Jersey

• Pennsylvania

• West Virginia

These states have been chosen to ensure your plants thrive upon arrival, with temperatures ranging from 50°F to 89°F in major cities (e.g., Phoenix at 89°F, Los Angeles at 66°F, and Miami at 76°F). For detailed temperature data by city, check our previous announcements or contact customer support.

Please note: In states like Nevada, Utah, Colorado, Kansas, Nebraska, South Dakota, Missouri, Iowa, Indiana, Ohio, Kentucky, South Carolina, North Carolina, Virginia, Maryland, Delaware, New Jersey, Pennsylvania, and West Virginia, some northern or mountainous regions may have temperatures closer to 50°F. We recommend monitoring local weather and adding winter protection if needed, especially in areas below 60°F.

Important Changes and Notifications

We strive for transparency and want to accommodate your needs, so please notify us of any changes to your order (e.g., address updates, cancellations, or special instructions) by Friday night, February 21, 2025, at 11:59 PM PST. You can reach us via email at hello@leafysoumates.com or through our website’s contact form. Changes requested after this deadline may delay your shipment or incur additional fees.

We’ll send real-time updates via email as your order progresses—starting with order preparation, followed by boxing confirmation, and finally, tracking information once your plants are shipped.

Why This Timing?

Our shipping schedule aligns with the forecasted weather conditions to ensure your plants arrive in optimal growing conditions. With temperatures above 50°F across the listed states, your plants will have the best chance to thrive upon delivery. However, if unexpected weather changes occur, we’ll proactively notify you of any delays or adjustments to protect your order.

What’s Next?

• Today–Sunday (Feb. 20–23): We’ll prepare your orders, ensuring each plant is healthy and ready for shipping.

• Monday–Tuesday (Feb. 24–25): Your plants will be carefully boxed and handed over to our trusted carriers.

• Wednesday–Friday (Feb. 26–28): Expect delivery within this window, with tracking updates sent to you automatically.

Customer Tips for a Smooth Delivery

• Be available or arrange for someone to receive your package, as plants are sensitive to extended exposure.

• Check your inbox and phone for delivery notifications and tracking links.

• If you’re in a cooler region (below 60°F), make sure you are available to receive the plant immediately upon delivery.

We’re committed to delivering a seamless post-purchase experience and building trust with every order. If you have questions or need assistance, our customer support team is here 24/7—reach out via chat, or email.

Thank you for choosing [Our Plant Company] for your green oasis. We can’t wait to see your plants flourish!

Happy Gardening,
Bryant
Customer Experience Manager
Leafy Soulmates